Frequently Asked Questions

Typically, alterations take 1 to 2 weeks to complete. Ideally, for bridal and custom garments, you should schedule your first alteration appointment 2-3 months before your event or when you'll need the garment to accommodate for fittings and adjustments.

Personalizing your dress can include embellishments such as beading, lace, or embroidery; changing the neckline or hemline; adding or removing sleeves; or introducing adding belts or sashes. Talk to our alterations specialist about how we can make your vision a reality.

You'll try on your garment, and our alteration specialist will assess its overall fit. They'll pin and mark areas that need adjustments and discuss any personalizations you may want. Next, we share the exact cost of your alterations and the expected completion date. Our work begins with your approval to complete the alteration.

Please bring the shoes and undergarments you plan to wear with the garment. This ensures that the alterations align with the overall look you aim to achieve.

The cost of alterations varies based on the complexity of the work needed, the fabric, and the type of garment. After your first fitting, our alteration specialists will evaluate the work necessary for your alteration and provide you with the exact cost and the expected completion date.

Pressing is recommended for a polished look, especially after alterations. We offer pressing services for an additional fee. Please mention this during your consultation.

We do not require appointments for customers to visit us. Instead, walk into our downtown Bolton location for immediate service without booking an appointment.

Absolutely! We love giving new life to vintage or old clothing. From resizing to restyling, we can transform your cherished pieces to fit current trends or your evolving style.

Yes, there are creative solutions like adding panels, gussets, or complementary fabric. Our experts can discuss these options with you to determine the best approach for your dress.

It depends. Most times, we can work on garments previously altered by other providers. We'll assess and adjust the existing alterations to ensure a perfect fit.

Our team includes specialists experienced in handling leather and fur.

We strive to meet all our customers' needs, by listening carefully to what your stated requests are at the initial consultation. We then follow through on those discussed and decided upon, and only that.

Upon reaching a formal agreement concerning your alterations, payment will be due after we complete the modifications to the garment.